Store Policy
Customer Care
Hotch Potch Customer Care
Customer Support Email: hotchpotch.connect.sales@gmail.com
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Customer Service Phone Number:
+91 9884057198
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Business Hours:
Monday to Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
How to Reach Us
Email:
For inquiries related to orders, shipping, returns, or general questions, please email us at hotchpotch001@gmail.com . We strive to respond to all inquiries within 24 hours on business days.
Phone:
If you prefer to speak with a customer service representative, call us at +91 9884057198 during business hours. Our team is ready to assist you with any questions or concerns.
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Live Chat:
For immediate assistance, use our live chat feature available on our website during business hours. Our customer care team is here to help in real time.
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FAQ
Before contacting us, you may find answers to your questions in our [FAQ section](#). This resource covers topics such as order tracking, shipping policies, and return procedures.
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Feedback
We value your feedback and are always looking for ways to improve. Please share your thoughts and experiences with us by dropping us a review at https://maps.app.goo.gl/CedPUdcknVvNtNgj6?g_st=com.google.maps.preview.copy
Thank you for choosing Hotch Potch. We look forward to serving you!
Wholesale Inquiries
Partner with Hotch Potch
At Hotch Potch, we pride ourselves on creating high-quality leather goods that combine timeless design with exceptional craftsmanship. Our products are perfect for retailers looking to offer their customers unique, stylish, and durable accessories. Join our wholesale program and become a part of the Hotch Potch family.
Why Choose Hotch Potch?
- Superior Quality: Our products are made from the finest leather, ensuring longevity and a luxurious feel. Each piece is crafted with meticulous attention to detail, reflecting our commitment to quality.
- Diverse Product Range: We offer a wide variety of leather goods, including wallets, tote bags , office bags , handbags , home decor , leather goods and leather footwear. Our range caters to different tastes and preferences, making it easy for retailers to find products that suit their clientele.
- Competitive Pricing:We offer competitive wholesale pricing, allowing you to achieve healthy profit margins while providing your customers with premium products.
- Dedicated Support:Our wholesale team is dedicated to providing exceptional service. From order placement to delivery, we are here to support you every step of the way.
Wholesale Program Details
1. Minimum Order Quantity:We require a minimum order quantity to qualify for wholesale pricing. Contact our team for specific details.
2. Ordering Process:To place a wholesale order, please email us at hotchpotch001@gmail.com or whatsapp us at 9884057198.
3. Payment Terms: We offer flexible payment terms to accommodate your business needs. Contact us to discuss options that work best for you.
4. Shipping: We provide reliable shipping options to ensure your order arrives promptly and in perfect condition. Shipping costs and delivery times vary based on location and order size.
5. Exclusivity: We offer exclusive wholesale partnerships in certain regions. Reach out to discuss how we can collaborate to provide unique offerings to your market.
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Contact Us
For any questions or further information about our wholesale program, please don't hesitate to contact us. We're excited to partner with you and bring Hotch Potch's exquisite leather goods to your customers.
Privacy & Safety
Introduction
At Hotch Potch, we are committed to safeguarding your privacy and ensuring a safe online shopping experience. This policy outlines how we collect, use, and protect your personal information when you visit our website.
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Information We Collect
1. Personal Information: We collect information such as your name, email address, shipping address, and payment details when you make a purchase or create an account on our website.
2. Non-Personal Information: We may collect non-personal data such as your IP address, browser type, and browsing behavior to improve our website's functionality and user experience.
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3. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and recognize you on subsequent visits.
How We Use Your Information
1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
2. Communication: We may use your email address to send you order confirmations, updates, promotional offers, and newsletters. You can opt out of marketing communications at any time.
3. Improving Our Services: Non-personal information is used to analyze website traffic, improve our services, and enhance user experience.
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Sharing Your Information
1. Third-Party Service Providers: We may share your information with trusted third-party providers for order processing, payment processing, and
your information and use it solely for the purpose of providing services to us.
2. Legal Compliance: We may disclose your information if required by law, to enforce our policies, or to protect our rights and the safety of others.
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Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to ensure the safe transmission of sensitive data.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete it.
Your Rights
You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance. You also have the right to object to the processing of your personal data for marketing purposes.
Changes to This Policy
We may update this privacy and safety policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about our privacy and safety practices, please contact us at:
Email: hotchpotch.connect.sales@gmail.com
Phone:+919884057198
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Thank you for trusting Hotch Potch with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments